Car Smart
The Car Smart pamphlet was developed by the Massachusetts Consumers’ Coalition to provide consumers with information and tips about buying a car, what to do if the purchase goes sour, how to handle repair problems, and some helpful tips about other issues. You can find the pamphlet here.
Credit History
Your credit history is one of the most important consumer issues. Have you ever checked your credit report? Do you know your credit score? Consider finding these out. Here is some more information about the importance of your credit history and how to check your credit report free:
Consumer Agencies and Organizations
Here are some of the best resources to explain consumer rights and resolve consumer problems:
Massachusetts Attorney General’s Office
Local Consumer Programs (to file complaints in MA)
Massachusetts Office of Consumer Affairs
Consumer Federation of America
Federal Reserve Bank of Boston
Electronic Privacy Information Center
Consumer Financial Protection Bureau
Mini Consumer Guide
Here is a mini guide to two dozen helpful consumer resources:
