Car Smart


The Car Smart pamphlet was developed by the Massachusetts Consumers’ Coalition to provide consumers with information and tips about buying a car, what to do if the purchase goes sour, how to handle repair problems, and some helpful tips about other issues. You can find the pamphlet here.


Credit History

Your credit history is one of the most important consumer issues. Have you ever checked your credit report? Do you know your credit score? Consider finding these out. Here is some more information about the importance of your credit history and how to check your credit report free:


Consumer Agencies and Organizations

Here are some of the best resources to explain consumer rights and resolve consumer problems:

Massachusetts Attorney General’s Office

Local Consumer Programs (to file complaints in MA)

Massachusetts Office of Consumer Affairs

Consumer Federation of America

Federal Trade Commission

Consumer Information Center 

Energy Star Products

Consumer World

Federal Reserve Bank of Boston

National Consumer Law Center

Electronic Privacy Information Center

Consumer Financial Protection Bureau


Mini Consumer Guide

Here is a mini guide to two dozen helpful consumer resources: