MCC Meeting March 15

Attorney Peter Downing (Consumer Protection Division) and Attorney Tim Depin (Community Engagement Division) of the Attorney General’s Office will  present information about the AGO’s Debt Collection clinics. The meeting will take place in the 12th floor Conference Room at 12:30 p.m. There will be a selection of individually boxed lunches. If you would like a lunch, you must RSVP by 4pm on Monday, March 13th to Jeanne Foy at (781)335‑0280 or


Minutes for January 11, 2017

Massachusetts Consumers’ Coalition

Meeting Minutes for January 11, 2017

16 people attended the January meeting of the Massachusetts Consumers’ Coalition. Chair Cindy Matloff called the meeting to order at 12:36 with an introduction of members.


Steve Weisman, a leading expert on scams and identity theft spoke about current scams and how to recognize/avoid them. His presentation focused on medical identity theft, skimmers, spearfishing, ransomware, and the use of strong passwords. Members are encouraged to visit:, Mr. Weisman’s website dedicated to providing the public with the latest information on scams.


  • November meeting minutes were approved
  • Members were reminded to complete and return their 2017 membership form.
  • A lunch survey was distributed to ascertain lunch option preferences.


The Coalition checking account balance is $2,507.83


Website: The Coalition web site is up and running. Members should check the website for meeting dates and announcements.


Upcoming MCC Programs: The Guest Speaker program was discussed and scheduled. It was confirmed that Peter Downing, AAG will speak about the Attorney General’s Debt Collection clinic program at the March meeting. Charles Carroll, Director of the Division of Standards will speak about the enforcement of laws, rules and regulations relating to weights and measures in May, and MASSPIRG will be asked to speak in the fall.

Consumer Agency Updates: 

Cambridge Consumers’ Council. Laura Nichols announced that Cambridge Consumers’ Council will be hosting a shred day on March 11th for National Consumer Protection Week.

Office of Consumer Affairs and Business Regulation. Shannon Desmond announced that Office of Consumer Affairs has updated 11 of their consumer guides: ID Theft; Shopping Rights; Managing Credit and Debt; 30-Day Demand Letter; Home Improvement Contracting; Small Claims Court; Tenants Rights and Responsibilities; Landlord Rights and Responsibilities; Lemon Law; Lemon Aid Law; and Used Vehicle Warranty Law. Please contact Shannon or Robin if you need to replenish your supply.

Consumer World. Edgar Dworsky alerted members to a new consumer survey on Auto Play Ads that Consumer World planned to release on January 17th. The general consensus – consumers hate the ads. To see the survey results go to:

Meeting adjourned at 1:45 pm

Next Meeting is Wednesday, March 15, 2017

Happy 2017! MCC Meeting January 11th

Our next MCC meeting is scheduled for:

Wednesday, January 11, 2017, 12:30 p.m.
Saltonstall Building
100 Cambridge Street
11th floor Conference Room

** bring photo id **

We are pleased to welcome as our guest speaker, Attorney Steven Weisman, a professor at Bentley University and an expert on scams and identity theft. Mr. Weisman has written several books on identity theft, credit and tax scams and writes a column for USA Today. He is also the founder of, a website dedicated to informing the public on the latest scam developments and timely tips on avoiding identity theft.

A boxed lunch will be served. There will be a selection of individually boxed lunches. If you would like a lunch, you must RSVP by noon on Monday, January 9th to Jeanne Foy at (781)335‑0280 or